Why am I being asked for a payment card when I have account credit?

At present it is necessary to have a payment card saved in your account to create a subscription or order. Don't worry, you will not be charged if you have account credit (you can check this in the credit history tab of your account), we will always use account credit before charging your payment method. You will only be charged if the value of your order or subscription is greater than your account credit.

Contact Us

Not finding what you're looking for? Contact Us Directly